Casual Negativity or Mindful Positivity
A young friend introduced me to this simple group game last Saturday. We passed slips of paper around in a circle; one was marked with an L, and the rest …
workplace communication
Saying No: A beginner’s guide
No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less …
Public Speaking Basics for Presenters
Most people fear public speaking but it’s surprisingly easy to learn. Follow these tips—and practice 10 times—and you’ll look and sound professional. Good luck! (Learn how to master your Shame …
How to answer unexpected questions (sounding smart and confident)
Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you …