speaking
speaking

Shame Waves: Surfing to Success

You just gave the best performance ever. You were calm, confident and engaging. The audience loved you! But then you sit down. Flooded with adrenaline, your brain works quickly, evaluating your performance—your dreadful, awful performance. In high resolution, your brain replays the errors, the omissions, the failures. Moments ago you were proud, now you’re embarrassed.  …

How to answer unexpected questions (sounding smart and confident)

Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you don’t know what to say, impromptu speaking can be scary, and an opportunity to embarrass yourself. But don’t panic! Just use the BRACE method to …

The Power of Words

My heart broke as I watched a young dad yelling at his crying two-year-old. I wanted to swoop in, rescue the kid, and teach the dad how big and scary he was. The dad was obviously frustrated beyond belief, but yelling wasn’t a great choice. I too have felt that level of frustration, in my …