public speaking
public speaking

Shame Waves: Surfing to Success

You just gave the best performance ever. You were calm, confident and engaging. The audience loved you! But then you sit down. Flooded with adrenaline, your brain works quickly, evaluating your performance—your dreadful, awful performance. In high resolution, your brain replays the errors, the omissions, the failures. Moments ago you were proud, now you’re embarrassed.  …

How to answer unexpected questions (sounding smart and confident)

Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you don’t know what to say, impromptu speaking can be scary, and an opportunity to embarrass yourself. But don’t panic! Just use the BRACE method to …

Negative Feedback: How to receive & respond to harsh responses

It’s easy to offend people—look at social media. Even if you’re not a puppy-kicking troll, chances are good that you will offend someone at least once in your life. Perhaps you purposely or accidentally did something wrong, or maybe it’s just a case of different values. In either situation you might receive negative feedback. Receiving criticism and negative feedback …