Subject Lines: Explicit is good
Clear, precise language in email subject lines increase the chance that people will read and respond to your message. Specific subject lines help readers understand: What you want If they can …
clear communication
How to present information
I once had a prof who was a total geek; she loved her subject so much that she overwhelmed us with information. While her enthusiasm added interest, it was exhausting. Worse, …
3 Great Speaking Tips (and my dad for free)
You know how, um, like, the kids talk these days? Sadly, it’s not just kids—many of us undermine ourselves with speech habits that make us seem uneducated, unprepared and unsure. …
Saying No: A beginner’s guide
No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less …
Business Writing: The 3 Cs (a quick & easy method)
Is writing at work a challenge? You want to seem professional and competent but with so many other tasks competing for your attention, it’s hard to find the time to …
How to Write Clear Instructions: 6 easy steps
Use lists where possible. Use a separate point or sentence for each action. Make the text large enough for visually impaired readers. Know your audience—who will be reading these instructions …
Activate Your Verbs!
Active verbs make speaking and writing clear, efficient, and more interesting. Active verbs are usually easier to understand, which is important for international audiences. Wordy and inactive: Better: They made a …
Public Speaking Basics: Building confidence and competence
Most of us fear public speaking more than we fear death. Which is ironic because it’s an easy-to-learn skill that can greatly improve your life. Strong speaking skills will enhance …
Public Speaking Basics for Presenters
Most people fear public speaking but it’s surprisingly easy to learn. Follow these tips—and practice 10 times—and you’ll look and sound professional. Good luck! (Learn how to master your Shame …
Apostrophes, Contractions And Plurals (Oh My)
Apostrophes are running wild. They’re often used incorrectly or absent when needed. Some writers seem to insert them randomly, as if hopeful that a few might land in the right …
Plain Language: Can You Draw A Picture Of Your Sentence?
In the quest for clarity, I’ve devised a simple test: Can you draw a picture of it? If you can easily turn your words into images, it’s a safe bet that …
Is Your Document Clear? A Checklist
This is a brief checklist to help you make sure that your document is easy, enjoyable, and rewarding to use. Layout—does this look readable and informative? __ Easy to see where …
7 Swift Steps To Better Communication
Identify your goal—what exactly do you want your audience to know or do? Identify your audience—who are they, what do they need to know, what do they already know, what’s …
Secrets to Successful Communication
The art of communication is the language of leadership. James Humes Leaders need to speak and write well. No matter how brilliant you are, if we can’t understand you, your …
Attractive & Efficient: Is your infographic successful?
An infographic is a magical combination of words and images that together convey information more efficiently than just text. Done well, infographics save your reader time and energy. But beware—infographics are …