Personal Anecdotes: 6 Pro Tips
I was the wittiest teacher in town until that day. Mid-joke, I suddenly realized that my students laugh because I control their grades. Damn. I shut my mouth and got serious about …
teaching
How to present information
I once had a prof who was a total geek; she loved her subject so much that she overwhelmed us with information. While her enthusiasm added interest, it was exhausting. Worse, …
Personal, Active & Brief
We pay more attention when someone speaks directly to us. Salespeople know that, so do good writers, speakers, teachers and leaders. Write Like You Speak, and Speak Directly to Your …
Navigating Negative Feedback: How to fix problems and get what you want
Someone messed up. An employee mishandled a project; your new car is a lemon; the waiter forgot your meal. From big to small, problems can be solved—and often fixed—if you …
Negative Feedback: How to receive & respond to harsh responses
It’s easy to offend people—look at social media. Even if you’re not a puppy-kicking troll, chances are good that you will offend someone at least once in your life. Perhaps you purposely or accidentally …
How to Write Clear Instructions: 6 easy steps
Use lists where possible. Use a separate point or sentence for each action. Make the text large enough for visually impaired readers. Know your audience—who will be reading these instructions …
18 Words At A Time: How to talk so kids will listen (and possibly do what you ask)
This post will help you talk clearly and kindly to the kids in your life. You’ll learn how to stay calm and retain authority while having wonderful relationships with magical …
You Might Like To…
A famous teacher and community leader (Thich Nhat Hanh) gives instructions framed as “You might like to…” What a transformative concept. Saying “You might like to” instead of “You must” is …
Change Your Words, Change Your Worldview
Cleaning some research files, I stumble across this evocative statement: The Social model of disability …the general term disability is applied not because of an inability to function but rather because …