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leadership
leadership

Shame, shame, shame

I’m a shameful person. Literally full of shame. I’m ashamed of things I’ve done, things I haven’t done, and things I can’t do. I’m ashamed of my skinny hair, thoughts, and body. Ashamed that I’m not further ahead in my life. Ashamed that I’m not in better shape. And I’m ashamed of my writing that’s …

How to answer unexpected questions (sounding smart and confident)

Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you don’t know what to say, impromptu speaking can be scary, and an opportunity to embarrass yourself. But don’t panic! Just use the BRACE method to …

Public Speaking Basics: Building confidence and competence

Most of us fear public speaking more than we fear death. Which is ironic because it’s an easy-to-learn skill that can greatly improve your life. Strong speaking skills will enhance your career, education and relationships — almost every aspect of your life. So why do many people never learn? Because they don’t know where to …

What’s more important than goals? Enjoying the pursuit.

In my work I meet a lot of people in transit—people on their way to becoming the best version of themselves. Whether it’s a new career or advancing within one, my clients have goals. Now, you know and I know all the stuff about goals. They’ve gotta be SMART (Specific, Measurable, Agreed-upon, Realistic and Timebound). …

Saying No: A beginner’s guide

No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less than 10. According to researchers, nine is also the number of times kids expect to ask their parents for something before getting it. Nine. Can …

Navigating Negative Feedback: How to fix problems and get what you want

Someone messed up. An employee mishandled a project; your new car is a lemon; the waiter forgot your meal. From big to small, problems can be solved—and often fixed—if you know to complain, and what to do next. Handled skillfully, negative feedback can generate positive outcomes. Here’s how to make it useful, actionable and helpful. …