Communication & Confidence.
Confidence
Confidence

Developing Confidence: Swimming Upstream

“I’m not scared of public speaking, it’s doing it in front of people that terrifies me.” (One of my students) I teach public speaking and coach people on developing confidence. Public speaking is mostly about developing the confidence to stand in front of a group, which terrifies us because we’re biologically wired to run away …

Confidence – Change Your Life And Possibly The World

What would you do if you had more confidence? Imagine being able to improve your life, career… and maybe even the world. How, you ask? You don’t need superheroes or superpowers — just confidence. Confidence helps us: Learn and make positive changes Face challenges and create impact Improve our career, relationships and health (mental and …

Shame Waves: Surfing to Success

You just gave the best performance ever. You were calm, confident and engaging. The audience loved you! But then you sit down. Flooded with adrenaline, your brain works quickly, evaluating your performance—your dreadful, awful performance. In high resolution, your brain replays the errors, the omissions, the failures. Moments ago you were proud, now you’re embarrassed.  …

How to answer unexpected questions (sounding smart and confident)

Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you don’t know what to say, impromptu speaking can be scary, and an opportunity to embarrass yourself. But don’t panic! Just use the BRACE method to …

Public Speaking Basics: Building confidence and competence

Most of us fear public speaking more than we fear death. Which is ironic because it’s an easy-to-learn skill that can greatly improve your life. Strong speaking skills will enhance your career, education and relationships — almost every aspect of your life. So why do many people never learn? Because they don’t know where to …

Saying No: A beginner’s guide

No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less than 10. According to researchers, nine is also the number of times kids expect to ask their parents for something before getting it. Nine. Can …

Public Speaking Basics for Presenters

Most people fear public speaking but it’s surprisingly easy to learn. Follow these tips—and practice 10 times—and you’ll look and sound professional. Good luck! (Learn how to master your Shame Wave too.) 1. Know your audience. Who are you talking to? What do they need and want to know? What do they already know? 2. Accept that …

Casual Negativity or Mindful Positivity

A young friend introduced me to this simple group game last Saturday. We passed slips of paper around in a circle; one was marked with an L, and the rest with Ws. In this game, players don’t know what’s on their card. After the cards have gone once around the circle, everyone flips over their …

Negative Feedback: How to receive & respond to harsh responses

It’s easy to offend people—look at social media. Even if you’re not a puppy-kicking troll, chances are good that you will offend someone at least once in your life. Perhaps you purposely or accidentally did something wrong, or maybe it’s just a case of different values. In either situation you might receive negative feedback. Receiving criticism and negative feedback …

Navigating Negative Feedback: How to fix problems and get what you want

Someone messed up. An employee mishandled a project; your new car is a lemon; the waiter forgot your meal. From big to small, problems can be solved—and often fixed—if you know to complain, and what to do next. Handled skillfully, negative feedback can generate positive outcomes. Here’s how to make it useful, actionable and helpful. …

Change Your Words, Change Your Worldview

Cleaning some research files, I stumble across this evocative statement: The Social model of disability …the general term disability is applied not because of an inability to function but rather because of an innate inability to operate by modern society’s standards… For example in a pre-literate society, someone with Dyslexia would have no problem functioning and …