Communication & Confidence.
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Shame Waves: Surfing to Success

You just gave the best performance ever. You were calm, confident and engaging. The audience loved you! But then you sit down. Flooded with adrenaline, your brain works quickly, evaluating your performance—your dreadful, awful performance. In high resolution, your brain replays the errors, the omissions, the failures. Moments ago you were proud, now you’re embarrassed.  …

How to answer unexpected questions (sounding smart and confident)

Have you ever wondered how to give strong, confident answers to unexpected questions? Speaking without preparation is called impromptu speaking. We do it in conversations, meetings and interviews. If you don’t know what to say, impromptu speaking can be scary, and an opportunity to embarrass yourself. But don’t panic! Just use the BRACE method to …

Public Speaking Basics: Building confidence and competence

Most of us fear public speaking more than we fear death. Which is ironic because it’s an easy-to-learn skill that can greatly improve your life. Strong speaking skills will enhance your career, education and relationships — almost every aspect of your life. So why do many people never learn? Because they don’t know where to …

Public Speaking Basics for Presenters

Most people fear public speaking but it’s surprisingly easy to learn. Follow these tips—and practice 10 times—and you’ll look and sound professional. Good luck! (Learn how to master your Shame Wave too.) 1. Know your audience. Who are you talking to? What do they need and want to know? What do they already know? 2. Accept that …