Teenagers: 15 Tips for Peaceful Communication
Sometimes it seems that all teens do is communicate—text, social media, facetime. But when adults try to talk to teens, both sides often end up frustrated, annoyed or bewildered. How …
parenting
Kids and Swearing: How to get the little ones to stop talking sh*t
Ahh the power of words: to inspire, teach and offend. Nothing beats the precision of a well-placed profanity, but swearing is like hot sauce—a little goes a long way. I hate …
Empathy Self Test
Empathy is a cornerstone of relationships. When we speak and listen with empathy others feel heard and respected, relationships improve, and we positively influence others. Self-test: Do you speak and …
Navigating Negative Feedback: How to fix problems and get what you want
Someone messed up. An employee mishandled a project; your new car is a lemon; the waiter forgot your meal. From big to small, problems can be solved—and often fixed—if you …
The Power of Words
My heart broke as I watched a young dad yelling at his crying two-year-old. I wanted to swoop in, rescue the kid, and teach the dad how big and scary …
Negative Feedback: How to receive & respond to harsh responses
It’s easy to offend people—look at social media. Even if you’re not a puppy-kicking troll, chances are good that you will offend someone at least once in your life. Perhaps you purposely or accidentally …
18 Words At A Time: How to talk so kids will listen (and possibly do what you ask)
This post will help you talk clearly and kindly to the kids in your life. You’ll learn how to stay calm and retain authority while having wonderful relationships with magical …
Saying No: A beginner’s guide
No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less …
Beyond No! Communicating with Toddlers
Communicating with two-year-olds can be frustrating. They’re passionate, stubborn and likely to bite. But it doesn’t have to be this way—spending time with toddlers can be fun! Yes, really. Toddlers …