Life Lessons: What I've learned so far
listening
listening

Empathy Self Test

Empathy is a cornerstone of relationships. When we speak and listen with empathy others feel heard and respected, relationships improve, and we positively influence others. Self-test: Do you speak and listen with empathy? When talking: Do your words add to your listener’s life—are you giving them a gift, or dumping emotional …

4 Questions To Stop Asking

1. Are You Sure? This negates everything the speaker just said, which is rude and hurtful. You might ask this question because: You want to know if you can believe what the person just said, or if you can trust their source. A better response would be “How do you know …

The Power of Words

My heart broke as I watched a young dad yelling at his crying two-year-old. I wanted to swoop in, rescue the kid, and teach the dad how big and scary he was. The dad was obviously frustrated beyond belief, but yelling wasn’t a great choice. I too have felt that …