peaceful communication

Saying No: A beginner’s guide

No, non, nada, nyet—how we say no in different languages. Nein is the German word for no. Nein sounds the same as the English word nine, which means one less than 10. According to researchers, nine is also the number of times kids expect to ask their parents for something before getting it. Nine. Can…

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Teenagers: 15 Tips for Peaceful Communication

Sometimes it seems that all teens do is communicate—texting, instagramming, skyping. But when adults try to talk to teens, both sides often end up frustrated, annoyed or bewildered. How can we bridge this gap? First, Understand your Audience Consider what it is to be teenaged. Teens are in transition between childhood and adulthood. They look…

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Beyond No! Communicating with Toddlers

Communicating with two-year-olds can be frustrating. They’re passionate and stubborn, as likely to bite as to speak. But it doesn’t have to be this way—spending time with toddlers can be fun! Yes, really. Toddlers are amazing—they’re still connected to their magic, and look at the world in a way we’ve forgotten. They have lots to…

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18 Words At A Time: How to talk so kids will listen (and possibly do what you ask)

This post will help you talk clearly and kindly to the kids in your life. You’ll learn how to stay calm and retain authority while having wonderful relationships with magical and miraculous creatures.  Keep it Short With kids you have up to 18 words. After 18 they lose interest and your voice becomes only so much…

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Navigating Negative Feedback: How to fix problems and get what you want

Someone messed up. An employee mishandled a project; your new car is a lemon; the waiter forgot your meal. From big to small, problems can be solved—and often fixed—if you know to complain, and what to do next. Handled skillfully, negative feedback can generate positive outcomes. Here’s how to make it useful, actionable and helpful….

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